Terms & Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License and Service Terms

Permission is granted to temporarily download one copy of the materials (information or software) on Covenant Labs's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

OpsEdge Service Terms

When using OpsEdge, you agree to the following additional terms:

• You will only use OpsEdge for lawful business purposes related to facility management and maintenance
• You will not attempt to access or modify data outside of your authorized scope
• You will maintain the confidentiality of your login credentials and account information
• You will not use OpsEdge to transmit malicious code or engage in any harmful activities
• You will comply with all applicable laws and regulations in your use of the service
• You will not attempt to circumvent any security measures or access controls

3. Disclaimer

The materials on Covenant Labs's website are provided on an 'as is' basis. Covenant Labs makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Covenant Labs or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Covenant Labs's website, even if Covenant Labs or a Covenant Labs authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on Covenant Labs's website could include technical, typographical, or photographic errors. Covenant Labs does not warrant that any of the materials on its website are accurate, complete, or current. Covenant Labs may make changes to the materials contained on its website at any time without notice.

6. Links

Covenant Labs has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Covenant Labs of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Covenant Labs may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. Intellectual Property Rights

The content, design, code, and functionality of this website and its associated applications are protected under U.S. and international copyright laws. No part of this website or application may be reproduced, distributed, or transmitted without prior written permission from Covenant Labs, LLC.

All trademarks, service marks, and trade names used on this website are the property of their respective owners.

10. OpsEdge Service Availability and Dependencies

OpsEdge is a cloud-based service that depends on third-party systems and services. Please note the following:

• Service availability depends on the uptime and performance of IBM Maximo systems
• We do not guarantee 100% uptime and may experience planned or unplanned outages
• Data synchronization with IBM Maximo may experience delays during peak usage periods
• We reserve the right to perform maintenance that may temporarily interrupt service
• Service performance may vary based on your organization's Maximo configuration and network conditions

IBM Maximo Integration

OpsEdge integrates with IBM Maximo through OSLC APIs. By using OpsEdge, you acknowledge that:

• Your organization is responsible for maintaining proper IBM Maximo system configuration
• We are not responsible for issues arising from your Maximo system configuration or maintenance
• Data accuracy depends on the integrity of your Maximo data
• API rate limits and performance are subject to your Maximo system capabilities

11. Data Processing and Security

When using OpsEdge, you understand and agree that:

• We process your data in accordance with our Privacy Policy and applicable data protection laws
• We implement industry-standard security measures to protect your data
• You are responsible for ensuring your organization's compliance with applicable data protection regulations
• We may process data outside of your organization's primary jurisdiction
• Audit logs are maintained for security and compliance purposes

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us: